Working with Partners
Working together we can help Business save on their Telecoms Mobile, Gas & Electricity bills!
We want to work with you to help you get the best Telecoms or Energy contract for your customer. We recognise the important role Brokers, consultants and Price comparison websites have in gaining new customers.
You are either a broker, consultant, individual or a Third party company who represents Axis selling our services to your customers. We expect the highest standards from our partners to only sell the products that will benefit their customer and always
We have developed a strong customer relationship with our partners not only do you get excellent service but your customers get the same! A great example of this was our call waiting time of 11 seconds to speak to a customer service agent in 2014
How to apply….
We will vet your application to see it matches our values. The customer experience from signing up through to sending a welcome pack out is very important to Axis as it’s the first experience they have of Axis.
What makes us Different?
• Dedicated Account Manager
• Quick Turnaround on Tenders
• Quick Turnaround on Queries
• Help and Support with Sales
• Bespoke Pricing
• Weekly Commissions
• Excellent Customer Services
• Outstanding Customer Service not only to you but your customers
*All calls to the partner channel at Axis for Business are recorded for training and verification purposes.
To find out more contact our Partner Channel on 01482 388417 or 01482 388406
or email email@example.com
Codes Of Conduct & Practice
Axis requires all TPI's to comply with the highest standards of personal conduct and best sales practice, with a prime focus on the fair and reasonable treatment of prospective customers and on obtaining high quality customers for the company. There are Codes of Conduct and Practice for specific regulatory requirements and codes applicable to each sector.
Relevant codes of conduct and practice include:
- Energy: Ofgem Code of Practice
- Telecommunications: Ofcom Code of Practice (General condition 24)
- DSA: Direct Sales Association Code Of Conduct
As an TPI you will be provided with the relevant information and product training in order to comply with the above codes of practice and guidelines, and relevant regulatory requirements.
If you are still unclear about anything, please see our Frequently Asked Questions.