PartThis page contains a list of the most common FAQs our Customer Service team receive regarding our Partner Channel
  • As a Partner, who do I work for to earn commissions?

    You work for yourself on a self-employed basis, and you are contracted to a Axis under an TPI Agreement to promote the products and services of Axis and to sign up and secure committed, high quality customers for us.

  • How does my commission work?

    Commissions or fees on your sales are paid to you on a weekly basis. The calculation of this is dependent on the particular product or service, the number of new active customers you have secured and the degree to which such customers remain committed.

  • What happens with registering as self-employed?

    If you are not already registered as self-employed then you must register within three months of trading as a sole trader either by calling the Newly Self-employed Helpline on 0845 915 4515 or by submitting an application form which can be downloaded from the HM Revenue & Customs website.

  • What happens when I leave?

    You are entitled to terminate your TPI agreement with Axis at any time without any notice either verbally or in writing. If you decide to cease trading with us you must also return any materials to the us. Any customer cancellations or rejections will continue to be deducted from your future commission statements until the last Clawback Period is complete.

  • How and when do I receive my commission?

    We pay commissions dependent on your Vat status, for VAT registered Business / Individuals we pay monthly in arrears.  If you not VAT registered we pay commissions weekly in arrears.  We send out commission statements out on a Monday for payment on a Friday.  For all commission queries please email

  • Who do I contact if I have a query or feedback?

    Please feel free to contact us at